Last updated: November 2024
Look, we get it - nobody really wants to read privacy policies. But here's the thing: we actually care about your privacy. Running an architecture firm means clients share some pretty personal stuff with us - their homes, their business plans, their budgets. So yeah, we've gotten pretty serious about protecting information.
This policy spells out what we do with your data when you visit our site, reach out for a consultation, or work with us on a project. We've tried to keep it readable instead of drowning you in legalese.
What Information We're Collecting
We're not in the business of hoarding data, but here's what we typically gather:
Contact Details
Your name, email, phone number, and address when you fill out forms or send us inquiries. Pretty standard stuff for getting in touch.
Project Information
Details about your property, design preferences, budget ranges, timeline expectations - basically everything we need to create something amazing for you.
Website Analytics
Technical stuff like IP addresses, browser types, pages you visit, how long you stick around. Helps us figure out what's working and what's not on the site.
Communication Records
Emails, phone call notes, meeting minutes - we keep records of our conversations so we don't lose track of important decisions or preferences.
How We Actually Use Your Data
We're not selling your info to random marketers or anything shady like that. Here's what we do with it:
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Responding to you: Pretty obvious - when you reach out, we use your contact info to get back to you. Can't really have a conversation without it.
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Managing projects: All those project details help us design spaces that actually fit your needs instead of just guessing what you might like.
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Improving our services: We analyze patterns to see where we can do better. Like if everyone bounces from a certain page, maybe that page sucks and needs work.
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Legal stuff: Sometimes we gotta keep records for contracts, building permits, insurance - you know, the boring but necessary paperwork that keeps everything legit.
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Occasional updates: If you've worked with us or expressed interest, we might send you updates about our work or relevant industry insights. Not spam, just stuff we think you'd actually find interesting.
Who Gets to See Your Information
We're pretty protective of your data, but there are a few situations where we need to share it:
Our Project Partners
Sometimes we work with contractors, engineers, or consultants on projects. They'll see whatever info they need to do their part - but they're bound by confidentiality agreements just like we are.
Service Providers
We use tools like email platforms, cloud storage, and website hosting. These companies process data on our behalf but don't get to use it for their own purposes.
Legal Requirements
If a court or government agency legally requires it, or if we need to protect our rights, we might have to disclose information. Hasn't happened yet, but gotta mention it.
What we DON'T do: We don't sell your data. Period. We're not marketing your info to third parties or adding you to random mailing lists you never asked for.
How We're Keeping Things Secure
We've got several layers of protection in place. Not gonna bore you with all the technical details, but here's the gist:
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Encrypted Connections
Our website uses SSL encryption - that little padlock in your browser bar. Means data traveling between you and us is scrambled.
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Access Controls
Only team members who actually need access to certain information get it. We're not leaving client files open for everyone to browse.
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Regular Backups
We back up data regularly to secure servers. If something goes wrong, we're not losing your project files or contact info.
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Physical Security
Our office has controlled access and we don't leave sensitive documents lying around. Basic security hygiene stuff.
Real talk though - no system is 100% hack-proof. We do our best to keep things locked down, but if there's ever a breach that affects you, we'll let you know ASAP.
Your Rights & Control Over Your Data
It's your information, so you've got some say in what happens with it. Here in Canada, privacy laws give you several rights:
Access Your Info
Wanna know what data we've got on you? Just ask. We'll show you what we're holding.
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Correct Mistakes
If something's wrong or outdated, let us know and we'll fix it. Typos happen.
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Delete Your Data
Want us to erase your info? We can do that, unless we legally need to keep it for contracts or compliance reasons.
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Opt Out of Marketing
Don't wanna hear from us? No hard feelings - there's an unsubscribe link in every email we send.
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Withdraw Consent
If you gave us permission to use your data for something and changed your mind, you can take that permission back.
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To exercise any of these rights, just shoot us an email at info@dareadonquintavix.info or give us a call at (416) 555-0127. We'll handle it within a reasonable timeframe.
Cookies & Tracking Technologies
Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's what's happening when you browse our site:
Essential Cookies
These keep the site functioning - things like remembering your session and preferences. Can't really turn these off or the site breaks.
Analytics Cookies
Help us understand how people use the site - which pages get traffic, where folks are coming from, stuff like that. Anonymous data.
Functional Cookies
Remember your choices and provide enhanced features. Like not making you enter info twice if you switch pages.
Most browsers let you control cookies through their settings. You can block or delete them, but fair warning - parts of the site might not work as smoothly.
We don't keep your information forever. Here's our general approach:
- Active projects: Obviously we keep everything while we're working together.
- Completed projects: We hold onto project files for about 7 years - that's pretty standard in the architecture world and covers warranty periods and potential legal needs.
- Inquiries that didn't pan out: If you reached out but we didn't end up working together, we'll keep your contact info for maybe a year or two in case you circle back.
- Marketing contacts: As long as you're engaging with our emails or haven't asked to be removed, we'll keep you on the list. But if you've been ignoring us for a while, we'll eventually clean house.
Privacy laws and best practices evolve, so we might update this policy from time to time. When we do, we'll change the "last updated" date at the top. If there's a major change that affects how we handle your data, we'll shoot you an email or put a notice on the site.
It's probably worth checking back here occasionally if you're curious about updates - not the most thrilling reading material, but hey, it matters.
Questions or Concerns?
If something in this policy isn't clear, or you've got concerns about how we're handling your information, don't hesitate to reach out. We'd rather have a conversation than have you worrying about it.
Email: info@dareadonquintavix.info
Phone: (416) 555-0127
Office: 1250 Bay Street, Suite 402, Toronto, ON M5R 2A4
